Levi Keplar

I help businesses scale by improving the systems behind the work.

I lead operations, implement technology, and build software and AI tools when existing systems fall short.

I work across operations, data, and software, with a focus on solutions people actually use.

SYSTEMS / DAILYrunning
  1. 45%of schedules automated
  2. 300follow-ups sent by the system
  3. 4hof quote portal entry eliminated
  4. 100resale items sourced
  5. $500in resulting revenue
  6. 28hof manual work saved

typical day · rounded figures

Selected work

WORKFLOW
  • Phone · Text · Email
  • Facilities maintenance

Automated sourcing and dispatch

Built a system for a national facilities maintenance company that finds and ranks qualified providers, then contacts them by phone, text, and email at the same time. First qualified yes gets the job.

It replaces hours of searching, calling, following up, and manual data entry with one connected workflow.

ADOPTION
  • Microsoft Teams
  • Platform transition

Knowledge assistant

Built an assistant inside Microsoft Teams to support employees during a major platform transition.

It answers questions from approved documentation, meets employees where they already work, and takes pressure off a small number of internal experts.

REPORTING
  • Work orders · Quotes
  • Raw audit logs

Operational monitoring

Created automated reporting that tracks operational and financial signals, including work order flow and quote turnaround rebuilt from raw audit logs. It summarizes what changed and flags where attention is needed.

Leaders see problems sooner without spending their day reviewing reports.

DECISIONS
  • Pricing · Classification
  • Business rules + AI

Decision automation

Built tools that support pricing, classification, and prioritization using internal data, business rules, and AI.

The system handles the volume. People make the calls that need judgment.

More than AI

AI is one part of the work, not the starting point.

I also work across:

  • Operational process design
  • Software implementation
  • Custom internal tools
  • API integrations
  • Workflow automation
  • Data migration and cleanup
  • Reporting and analytics
  • Team adoption and change management

I start with the business problem, then use the right mix of process, software, data, and automation to solve it.

Operator and builder

I have led teams, managed operating performance, implemented major business systems, and built production software from the ground up.

That combination lets me take a problem from diagnosis to a working solution without losing sight of how the business actually runs.

Need a better system?

I'm always glad to talk through operations, software, and automation problems — feel free to reach out.

info@levikeplar.com